Compliance Centre

B. Business Activities Undertaken for Investors

• Publishing research reports based on our own research activities
• Providing an independent and unbiased view on securities
• Offering transparent recommendations while disclosing any financial interests
• Providing research based on publicly available data and sound analysis
• Conducting annual audits as per regulatory norms
• Ensuring all advertisements adhere to the Advertisement Code for RAs
• Maintaining detailed records of all client interactions, including prospective clients

C. Services Provided to Investors

Client Onboarding:

• Sharing detailed terms and conditions of the research services
• Conducting complete KYC for fee-paying clients

Disclosures to Clients:

• Material disclosures regarding business activities, disciplinary history, terms & conditions
• Disclosure of use of AI tools in research, if any
• Disclosure of material conflict in third-party research, with relevant links
• Disclosure of internal conflicts, if any

Service Commitments:

• Equal access to research reports and recommendations
• Strict confidentiality before public release of reports
• Protection of client data and privacy
• Clear timelines for each service and adherence
• Caution notices for complex and high-risk products
• Honest and transparent client communication

F. Investor Responsibilities — Do's

• Always deal with SEBI-registered Research Analysts only
• Confirm validity of registration through SEBI's official site
• Carefully read disclosures in research reports
• Pay only through official banking channels and retain valid receipts
• Optionally use CeFCoM (if applicable)
• Refer to the RA's recommendations before investing
• Clarify doubts directly with the RA before acting
• Especially seek clarity when dealing with high-risk or complex financial products

1. Nature of Services

• We provide equity market research and recommendations based on technical and/or fundamental analysis.
• We do not offer portfolio management, trading tips, guaranteed return schemes, or investment in any collective investment vehicle.
• We do not handle client funds or execute trades on behalf of clients.

2. Client Eligibility

• Services are available only to individuals aged 18 or above.
• Clients must complete KYC and risk profiling as per SEBI guidelines before availing services.
• Client is solely responsible for understanding the suitability of recommendations based on their financial condition and risk appetite.

3. Fees and Payment

• Fees once paid are non-refundable and non-transferable, except as provided under our Refund Policy below.
• Payments are accepted through secure payment gateways only (e.g. UPI, Credit/Debit Card, Net Banking).
• EMI options, if offered, are facilitated through third-party providers and are subject to their terms.

4. No Guaranteed Returns

• We do not guarantee or assure returns under any circumstances.
• Past performance of recommendations does not indicate future results.

5. Risk Disclosure

• Investments in securities markets are subject to market risks.
• Clients are advised to use their own discretion or consult an independent financial advisor before acting on any recommendation.

6. Confidentiality & Data Usage

• Client data is stored and used as per our Privacy Policy below.
• We do not sell or share personal information to any third party except as required by law or SEBI audit/compliance.

7. Intellectual Property

• All research reports, strategies, and content are the intellectual property of Investogainer Research.
• Copying, redistributing, or commercial use without written permission is strictly prohibited.

8. Termination & Suspension

We reserve the right to suspend or terminate services if:

• Client is found violating any terms
• There is misuse of proprietary content
• Regulatory directives require such action

9. Grievance Redressal

• Clients can raise complaints via email at: support@investogainerresearch.com
• We follow SEBI's guidelines for redressal timelines — see full Grievance Redressal Policy below.
• If unresolved, complaints can be escalated through SEBI SCORES.

10. Jurisdiction & Governing Law

• These terms shall be governed by and construed in accordance with the laws of India.
• Any disputes shall fall under the exclusive jurisdiction of courts in Indore, Madhya Pradesh.

11. Modifications to Terms

Investogainer Research reserves the right to update these terms anytime without prior notice. Clients are advised to review the latest version on our website regularly.

💳 SEBI-Compliant Refund Policy

We follow a transparent and SEBI-compliant refund policy. Eligible refunds for unused subscription periods are provided on a pro-rata basis without any penalty charges. No refund is applicable after completion of the service period. Approved refunds are processed within 7–10 working days to the original payment source.

• Pro-Rata Refunds: Eligible clients seeking subscription cancellation are provided pro-rata refunds for the unexpired/unused subscription period.
• No Penalty Charges: No arbitrary penalty fees or deduction charges are applied to legitimate pro-rata refund requests.
• Market-related losses are not covered under the refund policy.

Queries: info@investogainerresearch.com

Grievance Redressal Policy

We are committed to fair, transparent, and timely resolution of investor grievances in accordance with SEBI regulations. All complaints are acknowledged within 48 working hours and resolved within 7 working days whenever possible. Investors may contact our Compliance Officer for any grievance or support request.